Even given the difficulty I had putting it together, I am giving this chair a 5-star rating. It's not the CHAIR'S fault I had assembly issues.The shipping box is very sturdy and attractive (if a box can be called "attractive"); however, it is almost impossible to open - unless you don't care about keeping it in order to return the chair.I found the instructions to be clear and straightforward, although I did have to waiver from them a couple of times in order to get things to go together. Both times I called the the site "help" number, I experienced a long hold time and ended up figuring out the solutions for myself.My advice: Be VERY careful when tightening the "easy bolts" - particularly when attaching the back of the chair to the sides!! I discovered this the hard way, when I had to remove the back in order to figure out why the seat wouldn't slide forward.As for said seat: It is difficult to slide forward. Pushing from the back helps somewhat; however, I probably won't be using that feature, as I've purchased the larger one-piece cushion that won't fit into that storage area. Note: We've had quite a bit of rain, and the storage area does stay dry - in spite of not being under cover.This club chair does not offer comfortable seating (at least for older bones) without cushions of some sort. It is a perfect fit for my 5' 4" height; however it may not be as comfortable for someone taller.Some reviewers have stated a dissatisfaction with the design. It isn't a "wicker" chair. It's a plastic chair, stamped to resemble wicker. And, I think that the site has done a very good job with not only its design, but its attention to molding. There is virtually NO "flash" (plastic injection overflow/leakage) on any of the parts. This, by itself, shows close attention to quality control.Bottom Line: This the site Club Chair is a GREAT addition to my patio. I'll finally be able to enjoy my backyard.